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How to Get Members to Want to Stay

More associations are figuring out how to recruit new officials. In these economic times, all some groups have to do is open the door so new officials can walk in. Then what? How do you keep officials after they figure out officiating is tough and there are a lot of jobs out there where you don’t get yelled at as often?

Step 1 — Welcome them

From the start, new officials should understand what the camaraderie of being an official is all about. If you see a new official walk through that open door, walk up to him or her and get to know the individual. Introduce the new recruits to other officials.

Step 2 — Support them

Officiating can be tough if you don’t have much experience. Education is key. Make sure new officials get the training they need. Camps or clinics are a good start. Whether your association puts them on or leaders in your group point new officials toward the best educational opportunities, support in those areas is key to retention. If an official feels lost going into a game, you may lose the official for good following it. Mentoring offers necessary support as well.

Step 3 — Give them a voice

If you’re welcoming officials with open arms, but then closing your ears when rookies or transferring officials make suggestions, you might as well plan on knowing them for only a short time. Everyone wants to know their opinions matter, even if they aren’t always implemented. Offer feedback opportunities after or during meetings. A little continued outreach will go a long way in officials feeling some ownership in your group and a sense of belonging.

Step 4 — Help them grow

Some officials are happy to work the same games at the same level their whole career, but many officials want to climb the ladder. Those officials will be looking toward their association to help them. If an association makes assignments, giving new, competent officials opportunities is important. If assigning is done by leagues, association training is critical for moving officials up. Incorporate video whenever possible. Your officials will grow and attend more meetings as a result.

Step 5 — Offer the chance to mentor

It’s not just the newer officials that you should want to keep. By giving veterans opportunities to stay involved and feel needed, you’ll keep them long past their prime oncourt and onfield years. Mentoring programs are a great way in which older officials can make a difference and stay involved.

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